Group Pickup is an excellent way to avoid the hassle of moving from desk to desk to answer an important call. Group Pickups allow you to dial a number from your phone to grab the call of a user or group that might have otherwise been missed.
- First create a new Callflow with the number you’d like to dial when picking up the call.
- Next, drag and drop the Group Pickup element to the Callflow.
- Choose an available endpoint, select OK and select Save changes to finish.
To return to the Callflow features and settings click here.